Privacy Policy for EDENBLEND
Effective Date: 23rd November 2024
Last Updated: 23rd November 2024
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Welcome to EDENBLEND! At EDENBLEND, we value your trust and prioritize your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Our commitment is to provide you with a secure and transparent experience.
By using our services, you agree to the terms outlined here. If you have any questions, please contact support@edenblend.in at the contact details provided below.
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1. Information We Collect
To serve you better, we collect the following types of information:
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1.1. Personal Information
Name, address, phone number, and email.
Payment information such as credit/debit card details, UPI IDs, or other transaction details.
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1.2. Order and Subscription Details
Order preferences, purchase history, and delivery instructions.
Subscription data, including frequency and product preferences.
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1.3. Technical and Usage Data
Your IP address, browser type, operating system, and website or app usage behaviour.
Log data, including the time and date of your interactions.
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1.4. Feedback and Communication
Reviews, survey responses, queries, and other forms of communication sent to us.
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2. How We Use Your Information
Your data enables us to:
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2.1. Provide and Improve Our Services
Process orders, deliver products, and manage subscriptions.
Personalize product recommendations and tailor offerings to your preferences.
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2.2. Ensure Secure Transactions
Detect and prevent fraudulent transactions or unauthorized activities.
Implement robust authentication and monitoring mechanisms.
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2.3. Communication and Engagement
Send order updates, promotional offers, and notifications.
Respond to your queries, concerns, or feedback promptly.
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2.4. Legal and Regulatory Compliance
Fulfill obligations under applicable laws and regulations.
Protect against misuse or breaches of EDENBLEND services.
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3. Data Security
We employ advanced security measures to protect your information:
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3.1. Industry-Standard Encryption
All transactions and sensitive data are encrypted using SSL/TLS to prevent unauthorized access.
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3.2. Access Control
Only authorized EDENBLEND personnel and trusted third-party service providers can access your data.
Regular employee training and strict confidentiality agreements ensure compliance.
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3.3. Regular Security Audits
Our systems are audited regularly for vulnerabilities and updated to align with the latest security protocols.
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3.4. Incident Response
In the rare event of a data breach, affected users will be promptly notified. We will also report the incident to regulatory authorities and take corrective measures.
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4. Sharing of Information
We respect your privacy and limit data sharing to:
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4.1. Service Providers
Delivery partners, payment processors, and IT support teams, all bound by strict confidentiality agreements.
4.2. Legal Obligations
Sharing information to comply with legal or regulatory requirements.
Protecting EDENBLEND against fraudulent, harmful, or unauthorized activities.
We never sell, rent, or trade your data to third parties for marketing or any other purpose.
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5. Your Privacy Rights
You have full control over your data:
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5.1. Right to Access
You may request a copy of the personal data we have about you.
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5.2. Right to Correction
Update or correct inaccurate or incomplete data.
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5.3. Right to Deletion
Request that your data be deleted unless retention is required by law or operational necessity.
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5.4. Right to Opt-Out
Unsubscribe from marketing communications or restrict data usage for specific purposes.
To exercise these rights, please contact us at support@edenblend.
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6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Functional Cookies: Remember your preferences and improve usability.
Performance Cookies: Analyze site traffic and usage trends.
Marketing Cookies: Deliver personalized offers and advertisements.
You can manage cookies in your browser settings or choose to decline them, though this may impact functionality.
7. Data Retention
We retain your data only as long as necessary to:
Complete transactions or provide the services you requested.
Comply with legal obligations, such as tax and accounting regulations.
Resolve disputes and enforce our policies.
After the retention period, your data will be securely deleted or anonymized.
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8. Protecting Children’s Privacy
Our services are not designed for individuals under 18 years of age. If we discover that we have collected information from a minor, we will promptly delete it.
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9. Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or compliance requirements. Significant changes will be communicated via email or through notices on our website.
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10. Contact Information
For inquiries, feedback, or complaints, please reach out to:
Avinash Lal
Email: support@edenblend.in
Phone: +91 8433630850
11. Commitment to Excellence
EDENBLEND is dedicated to providing the safest and most secure experience. In addition to strict compliance with privacy laws, we pledge to:
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Continually upgrade security measures to counter emerging threats.
Keep our customers informed of changes affecting their privacy.
Foster trust through transparency and accountability.
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Thank you for choosing EDENBLEND. We are committed to safeguarding your privacy while delivering the best services.